Provides assurance to clients that their service requirements will be fulfilled.Gives access to key markets, as many organizations in the public sector mandate that their IT service providers demonstrate compliance with ISO 20000.Offers competitive differentiation by demonstrating reliability and high quality of service.Some of the most common benefits of ISO 20000 certification for service providers are that it: ISO 20000 can help your organization benchmark its ITSM, improve its services, demonstrate an ability to meet customer requirements, and create a framework for independent assessment. Purchase your copy of the standard today > It is broadly aligned with, and draws strongly on, ITIL ®. ISO 20000 helps organizations benchmark how they deliver managed services, measure service levels, and assess their performance. ISO/IEC 20000, often referred to simply as ISO 20000, is the international IT service management (ITSM) standard that enables IT organizations (whether in-house, outsourced, or external) to ensure that their ITSM processes are aligned both with the needs of the business and with international best practice.
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